Account Executive

Information Systems of Maryland (ISM), LLC is seeking a Senior Account Executive (AE) with an entrepreneurial spirit to join our growing team. ISM is an IT consulting firm that specializes in providing small, medium, large and public sector organizations with IT project solutions, security solutions and talent acquisition services. To meet the increasing needs of our organization we are seeking a Senior Account Executive that wants to take part in our success and become a key member of the company. An opportunity exists for fast-tracked growth. If you would like to learn more about ISM and this exciting opportunity, please visit us on the web at www.is-md.com

ORGANIZATIONAL STATUS:

This position reports to the Director of Sales and will interface with executive staff, all internal and remote employees, including current and/or prospective customer(s).

RESPONSIBILITIES:

· Acting as a lead Account Executive (AE) on the team.

· Developing long-lasting relationships with new and existing customers.

· Managing existing assigned customer accounts by ensuring that existing customers remain satisfied with company products and services.

· Developing and implementing effective account plans to retain existing customers.

· Identifying customer needs and communicating how company products and services fulfill those needs.

· Developing solid sales proposals to convince potential and existing customers to purchase company products and services.

· Collecting customer feedback to determine product and service shortfalls.

· Adhere to all company policies, procedures and business ethics codes.

· Thoroughly document all activities for prospecting calls, appointments, presentations, proposals and closes in our CRM.

CULTURAL REQUIREMENTS:

· Integrity: The candidate must be honest and ethical at all times.

· Work Ethic: The candidate must be dependable, hardworking, and willing to go the extra mile.

· Team Player: The candidate must be collaborative and work well with others.

· Positive Attitude and Enthusiasm: The candidate must focus on the positive and not the negative. The candidate must also exude a “can do” attitude.

· Adaptability and Flexibility: The candidate will be someone who is not resistant to change and able to adapt to a new direction, often at a moment's notice.

· Effective Communication and Confidence: The candidate will be someone who is a good listener and who must clearly articulate their ideas verbally or via written form.

· Openness and Receptivity to Feedback: The candidate must be able to accept feedback, learn from it, and grow from the feedback, positive or negative.

· Creative Thinking: The candidate should be an individual who is intentional about innovating and “thinking outside the box”.

· Critical Thinking and Problem Solving: The candidate must be able to see the link between different aspects of the organization and creatively find solutions to problems.

· Collaboration & Conflict Management: The candidate must be able to work with people and organizations that may not be easy to work with take ownership of the relationship.

· Negotiation Skills: The candidate must be able to persuade and influence others.

· Entrepreneurial Thinking: The candidate must have clarity on why we are in business, how we overcome challenges and capitalize on our experience and knowledge.

QUALIFICATIONS & REQUIREMENTS:

Education:

Bachelor’s Degree; Candidate can supplement degree requirement with years of functional and verifiable work experience.

Experience:

· 15+ years in the technology industry. At least 10 years of experience selling products, services and/or solutions.

· Sales/business development experience, with a record of meeting or exceeding quota.

· Strong prospecting and business development skills.

· Strong communication, presentation, listening skills.

· Successful track record of sales and relationship management

· Proven ability to develop long-term relationships.

· Strong analytical and strategic thinking skills.

· Ability to coordinate multiple sales activities.

· Excellent follow-up skills.

· Exceptional interpersonal, oral and written communication skills.

· Exceptional planning, organization and time management skills; self-starter.

· High level of professionalism and integrity; good judgment.

· Good negotiating skills.

· Superior work ethic and high energy level.

· Ability to work with all levels of the organization.

· Computer skills (including Word, Excel, and customer relationship management).

Targeted Ideal Candidate Parameters:

· Location: National Capitol Region - NCR (Washington, D.C., Virginia, Maryland) or anywhere in the Eastern time zone.

· Varied experience with Public Safety (specifically CAD, RMS and Dispatch Systems (Radio)), Utilities/Critical Infrastructure, Transportation (Bus, Rail, Air), Healthcare and Commercial Real Estate (Property Management or Ownership side(s)) is a plus.

· Ability to solution in order to reduce cost/customer budget requirements thru audit or other means.

· Through knowledge of cyber security, infrastructure and other catch all facets, which are the backbone of the offerings provided to customers by ISM.

· Existing strong network of relationships and/or an existing customer base or portfolio of actionable customers/opportunities.

About ISM:

Information Systems of Maryland is a leading-edge information technology services firm that provides information technology services and solutions to the public sector and commercial markets. With over 15 years of information technology experience, we deliver solid solutions for today’s technology needs. To learn more about ISM, visit us on the web at https://www.is-md.com