Consulting Fellow

Information Systems of Maryland (ISM), LLC is seeking a Consulting Fellow with an entrepreneurial spirit to join our growing team. ISM is an IT consulting firm that specializes in providing small, medium, large and public sector organizations with IT project solutions, security solutions and talent acquisition services.  To meet the increasing needs of our organization we are seeking a Consulting Fellow that wants to take part in our success and become a key member of the company. If you would like to learn more about ISM and this exciting opportunity, please visit us on the web at www.is-md.com

JOB SUMMARY:

As an ISM Consulting Fellow, your time will be split between customer-facing projects, working with the broader ISM team across all functional areas, and the ISM management team. Internally, this role will help support our C-suite and technical resources for whatever needs might arise, within reason. Customer-facing, this role will perform the duties of a Virtual CIO, with a strong emphasis on project management and performing data-driven analysis to develop insightful recommendations, draft and refine customer-facing deliverables. Consulting fellows take on light responsibility in project teams and have the opportunity to attend and contribute to customer-facing meetings. Having direct contact with the customer is a highlight and key growth opportunity for consulting fellows. Equally as crucial as part of a high-growth startup is consulting fellows’ assistance with internal initiatives, including: drafting proposals, supporting business development efforts, and helping with office administration.

ORGANIZATIONAL STATUS:

This position reports to the President and will interface with executive staff, all internal and remote employees, including current customer(s).

SKILLS, ROLES & RESPONSIBILITIES:

Customer Support (60-80%)

• Promote and represent the corporate culture and core values in all aspects of your job duties.
• Service with confidence, compassion, respect, gratitude and a smile.
• Assist in the successful onboarding of new clients into ISM’s consulting & advisory offerings.
• Maintain strong business relationship with C level professionals and/or decision makers.
• Leverage team resources to help identify risks that are causing noise
  • System Engineers
  • Network Engineers
  • Systems Architects
• Proactive approach to technology planning
  • Understand client’s business and their fiscal cycles
  • Prepare and present recommended technology proposals to mitigate risk, reduce noise, and/or align technology with the Business Plan.
  • Recognize existing client / vendor relationships and help to maximize ROI
• Perform quantitative and qualitative analysis
• Gather data through interviews and secondary research
• Generate creative, action-oriented insights and recommendations
• Support joint problem-solving with customers
• Draft high-impact presentations and plans
• Assist with project management including scheduling and follow-up
• Prepare for and participate in customer calls/meetings, stakeholder interviews, etc.

Internal Activities (10-20%)

• Work with the ISM management team to increase efficiency of functions and processes at ISM
• Assist with ongoing internal initiatives

CULTURAL REQUIREMENTS:

• Integrity: The candidate must be honest and ethical at all times.
• Work Ethic: The candidate must be dependable, hardworking, and willing to go the extra mile.
• Team Player: The candidate must be collaborative and work well with others.
• Positive Attitude and Enthusiasm: The candidate must focus on the positive and not the negative. The candidate must also exude a “can do” attitude.
• Adaptability and Flexibility:The candidate will be someone who is not resistant to change and able to adapt to a new direction, often at a moment's notice.
• Effective Communication and Confidence: The candidate will be someone who is a good listener and who must clearly articulate their ideas verbally or via written form.
• Openness and Receptivity to Feedback:The candidate must be able to accept feedback, learn from it, and grow from the feedback, positive or negative.
• Creative Thinking:  The candidate should be an individual who is intentional about innovating and “thinking outside the box”.
• Critical Thinking and Problem Solving: The candidate must be able to see the link between different aspects of the organization and creatively find solutions to problems.
• Entrepreneurial Thinking: The candidate must have clarity on why we are in business, how we overcome challenges and capitalize on our experience and knowledge.

 QUALIFICATIONS & REQUIREMENTS:

• Proven experience as CIO or similar managerial role
• Excellent knowledge of IT systems and infrastructure
• Background in designing/developing IT systems and planning IT implementation
• Solid understanding of data analysis, budgeting and business operations
• Superior analytical and problem-solving capabilities
• A strong strategic and business mindset
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities
• BSc/BA in computer science, engineering or relevant field; MSc/MA will be preferred
• Excellent verbal and written communication
• Exceptional attention to detail and highly organized
• Comfortable multi-tasking
• Vibrant and willing to contribute to a fun atmosphere

About ISM:

Information Systems of Maryland is a leading-edge information technology services firm that provides information technology services and solutions to the public sector and commercial markets. With over 15 years of information technology experience, we deliver solid solutions for today’s technology needs. To learn more about ISM, visit us on the web at https://www.is-md.com