Description
Information Systems of Maryland (ISM), LLC is seeking Virtual CIO’s with an entrepreneurial spirit to join our growing team. ISM is an IT consulting firm that specializes in providing small, medium, large and public sector organizations with IT project solutions, security solutions and talent acquisition services. To meet the increasing needs of our organization we are seeking a Virtual CIO’s that wants to take part in our success and become a key member of the company. If you would like to learn more about ISM and this exciting opportunity, please visit us on the web at www.is-md.com
JOB SUMMARY:
The vCIO will work remotely providing virtual CIO services for our customer(s). This position has a high level of visibility within our firm and within the customers organization.
ORGANIZATIONAL STATUS:
This position reports to the Managing CIO and will interface with executive staff, all internal and remote employees, including current customer(s).
SKILLS, ROLES & RESPONSIBILITIES:
- Provide an annual strategic technology plan and budget for each customer
- Deliver quarterly reports regarding IT Support services & IT Infrastructure health to the client.
- Maintain communication with those individuals responsible for day to day operations at the customer site to be aware of issues and trends in regards to Support
- Maintain communication with the Systems Architect to be aware of issues with consulting project completion.
- Provide feedback on service delivery to the individuals responsible for day to day operations, respectively.
- During the new customer onboarding process work with the Systems Architect to deliver the resulting report & recommendations at the Onboarding completion meeting
- Provide technical guidance, counsel and direction for all individuals on team, as needed to resolve technical issues.
- Contacting various vendors as needed to support assigned clientele.
- Any other duties as assigned by management.
CULTURAL REQUIREMENTS:
- Integrity: The candidate must be honest and ethical at all times.
- Work Ethic: The candidate must be dependable, hardworking, and willing to go the extra mile.
- Team Player: The candidate must be collaborative and work well with others.
- Positive Attitude and Enthusiasm: The candidate must focus on the positive and not the negative. The candidate must also exude a “can do” attitude.
- Adaptability and Flexibility:The candidate will be someone who is not resistant to change and able to adapt to a new direction, often at a moment's notice.
- Effective Communication and Confidence: The candidate will be someone who is a good listener and who must clearly articulate their ideas verbally or via written form.
- Openness and Receptivity to Feedback:The candidate must be able to accept feedback, learn from it, and grow from the feedback, positive or negative.
- Creative Thinking: The candidate should be an individual who is intentional about innovating and “thinking outside the box”.
- Critical Thinking and Problem Solving: The candidate must be able to see the link between different aspects of the organization and creatively find solutions to problems.
- Entrepreneurial Thinking: The candidate must have clarity on why we are in business, how we overcome challenges and capitalize on our experience and knowledge.
QUALIFICATIONS & REQUIREMENTS:
- Bachelor’s Degree in MIS or related degree or higher
- Preferred Certifications: A+, Network+, MCSE, CCNA, Office 365 andor greater
- Preferred Work Experience: Managed Service Provider or Consulting environment
- Knowledge of, or ability to learn Cisco, HP Switches, Sonicwall/WatchGuard, VMware, Hyper-V, EqualLogic, Nexsan, Tegile
- Strong working knowledge of Microsoft Office Suite, specifically, Outlook, Word, Excel.
- Strong working knowledge of switching, routing and firewalls.
- Strong working knowledge of Virtualization technology and how to implement those solutions.
- Strong working knowledge of Storage Area Networks.
- Strong working knowledge of how to develop IT Strategic plans and budgets.
- Strong critical and analytical problem solving skills
- Excellent verbal and written communication
- Exceptional attention to detail and highly organized
- Comfortable multi-tasking
- Vibrant and willing to contribute to a fun atmosphere
About ISM:
Information Systems of Maryland is a leading-edge information technology services firm that provides information technology services and solutions to the public sector and commercial markets. With over 15 years of information technology experience, we deliver solid solutions for today’s technology needs. To learn more about ISM, visit us on the web at https://www.is-md.com
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